We want to help you discover more about your family’s past. So we’re increasing the hours our expert advisers are available to take your calls.
Our helpline will now be open 7 days a week. We’ve also recently extended the hours we’re available during the week, so now we will be on-hand to help with your family history or account queries Monday to Friday, 9am to 8pm, and Saturday and Sunday, 9am to 4pm (AEST).
To speak to us about anything to do with tracing your family, or just get advice on how to use the site. Call us on 1800 251 838 (toll free from Australia) or 0800 442 100 (toll free from NZ) or email firstname.lastname@example.org